Customer Testimonials
Jonathon, the shuttle driver, was extremely personable and professional!
These guys were great to deal with! Mathew and Tony were awesome. I told them what I wanted and they made it work. No pressure, no pushing, and worked with my timeline. Highly recommend
Always awesome !!
Great customer service from Luke and Aliza would highly recommend
Jonathan was great, on time and would highly recommend
I have been so impressed with the service staff at Castle Rock Chevrolet. Ed is fantastic to work with! He is thorough, kind, patient, makes sure that everything is done according to the best of the crew’s ability and answers all of your questions to make sure you are cared for and valued as a customer. I will always bring my vehicle here!
We had been looking for a vehicle for a couple months and just happened to be in the area when we stopped by. Austen Garcia came out right away to help us. He was great at listening to what we were looking for and we never once felt pressured. He also helped us make a deal we felt comfortable with when we decided on the 2018 Ford Expedition and addressed any concerns we had. Austen was very patient with us and did everything he could to make it the best experience. So thankful for this dealership from sales to finance to ... Read More Google - May 6, 2025
Bought our very 1st Vette. Found online, did paperwork ahead of time, flew in & were on the drive home in quick fashion. The whole team did an amazing job!
The salesman were highly educated on the vehicles they were selling, and process was simple and smooth. They even stayed 3 hours past closing time to help me.
Excellent and friendly staff as always. The service was done timely with an extra focus on the details for my Colorado truck!
Johnathan has promptly picked me up a few times and gotten me home while my cars get serviced. Always a pleasure. Thank you
Shuttle guy Jonathan was amazing!
Jonathan provided outstanding shuttle service.
Great experience!!! will return to buy again…
Dominic and the service team did a great job! Very informative and professional!
I looked at multiple vehicles at different dealerships and kyi was by far the most helpful with all of my needs he had a great personality and a sense of humor And was able to get me the best truck possible in my budget. I will definitely continue going to him for all of my vehicle needs. I am very pleased!
Wonderful customer service, great vehicle service, done on a timely manner, Thank you for your hard work!
Service completed as promised
I loved working with Paul! He made the process so easy!
No wait! Prompt service! Service department is very professional! I will return when I need service again.
Shuttle drive was so convenient and easy. Johnathon took good care of me.
Friendly and attentive staff
Jonathan was my driver and was awesome! Great safe driver and very friendly! Appreciated the wonderful service 😃
Jonathan was courteous and safe
They diagnosed, ordered a part and fixed a very annoying noise in my 2025 hummer ev. This is a quality dealer. Shortline in Aurora told me that noise is normal. They are horrible and don’t care about thier customers. Go to GMC in castle rock !
Jonathon was great to talk to was very polite thanks again 👍
Johnathon the shuttle driver was very professional and polite. Made the dealership experience that much better.
Jonathon my shuttle driver was great! Very kind and personable.
Great experience! Purchased my Yukon Denali from Austin and he was amazing! Very friendly, knowledgeable, helpful , and just made the whole Purchasing experience great! Thank you Austin!!
I reached out to Castle Rock Chevrolet from Montana, still stuck in a terrible situation from a previous deal I got through Mike Maroone Chevrolet. I was deeply upside down on my trade — it was a deal that should have never been approved. I honestly didn’t think I had any good options left… until I got connected with Kyi.
Kyi completely turned things around. He took the time to understand where I was coming from, explained everything clearly, and gave me honest, straightforward options without any pressure. He treated me like a real person, not just a number. In ... Read More DealerRater - Apr 13, 2025
I had a great experience at Chevy GMC Castle Rock. I worked with Austin, he did an amazing job and the entire process worked out how I wanted. Everyone I work with to purchase my GMC were very professional.
I was in a tough situation after a previous car deal that left me deeply upside down on my trade, and I didn’t think I had anywhere to go. Until I was connected with Kyi at Castle Rock Chevrolet. From the start, Kyi treated me like a real person, not just a number. He took the time to understand my situation, explained everything clearly, and gave me honest, straightforward options without any pressure.
Thanks to Kyi, I was able to get into a 2017 Cadillac Escalade, and for the first time in forever, the numbers actually made sense. What really ... Read More Facebook - Apr 12, 2025
I bought my 2017 Cadillac Escalade Premium Luxury from Castle Rock Chevrolet, all the way from Montana, and it was the smoothest car-buying experience I’ve ever had.
I was seriously upside down on my trade because of a bad deal I got from Mike Maroone Chevrolet. Kyi and Luke at Castle Rock took the time to understand my situation and actually made the numbers work. No pressure, no games, just honest people doing great work.
Kyi made the whole process incredibly easy, even remotely. He stayed in touch constantly, explained everything clearly, and treated me with respect the entire time. ... Read More Google - Apr 12, 2025
The service department is great. The service writer Dominic was great. Very helpful people. I will continue to use them.
Mike in the service department is always fantastic. Jonathan is also a great addition to the team super friendly!!!
Great service as always! Courteous and dependable. Thank you Greg the service tech and Jonathan for a great courtesy shuttle ride home. Our truck has been serviced here for 16 years and never a problem.
Pretty quick painless and smooth!
Jonathan the shuttle driver drove me home while my truck was being worked on and picked me up after. Jonathan is responsive, reliable, and courteous. Highly recommend!
Nice free shuttle back home. Jonathan was nice
👍
Great sales experience with Austin! I also enjoyed my experience with Ryan in finance, which is typically the least enjoyable part. I will happily do business with Castle Rock Chevrolet again.
Professional and knowledgeable people and they actually care.
Johnathan was such a pleasure. Highlight of our day. Eli was also a great help. Love this location.
Jonathan was excellent and got me to my destination in a safe timely fashion. Great service glad castle rock chevy offers this service to guests
I was able to get the vehicle in and was able to wait and get done quickly.
Jonathan, the shuttle driver did a great job getting me back home today. He was very curious and knowledgeable.
Great team out at Castle Rock Chevrolet!
Thorough and detailed service.
Always friendly and helpful staff. Jonathon, the shuttle driver was especially helpful and courteous.
I went in to the service department to take care of a warranty issue on my 2021 Chevy Trax. It took a couple visits to the service department to sort out the problem, but they went above and beyond to get me taken care of. Michael was very helpful and took care of the warranty company directly. Thank you for taking care of me!
Jonathan was very polite and pleasant. I felt very safe being shuttled to my home. And the ride was free!
Efficient and thorough dealership when it comes to regular maintenance and recall issues that they are prepared for. Service writers are friendly and efficient.
Outstanding across the board. Paul and Terence were incredibly helpful, transparent and responsive throughout the process. I will be back for my next car here and can't recommend enough.
Jonathan was the coolest shuttle driver, safe, polite, and great conversation. 👍🏻👍🏻
By far the best car purchasing experience I have had, ever. Terence and Paul were outstanding. Paul was incredibly helpful and transparent throughout the ordering process and delivered above and beyond my expectations. No hassle, great deal, excellent service from start to finish. Highly recommend.
Just a quick note to say how much I appreciate the shuttle ride provided by Castle Rock Chevrolet Service Department. My driver, Jonathan, was great. Professional, polite, and fun to talk with. The shuttle ride is a valued service and Jonathan made it a pleasant experience.
Austin Avs the sales team were awesome. Sold my wife a new truck 3 months ago. I went In wanting to down size from my 2500 to a smaller truck. They did a great deal on a new truck with trading in my turbo diesel. They even called the next morning with an even better rate lowering the payment! Thank you for the truck!
Everyone was so nice and helpful, one of my dreams came true thanks to you guys 😉
Rick was awesome to work with giving tons of effort to help get the information I asked for and enable a test drive on a hard to find vehicle. Great experience and the best prices I found in front range area.
I had a fantastic experience at Castle Rock Chevy GMC working with Austin Ivey. Not only did he work with me to secure a great deal, but he also was incredibly helpful in walking me through the first time buying process. 10/10 would recommend working with Austin on your next truck purchase!
They are really good at what they do for a customer. They really went out of their way to explain the warranty and service to me. I am 82 years old and I get a little frustrated and confused. Not now. Thanks to the people who work there. Jim Stanesa
Best buying experience ever and I used to work in this business.
Best service staff in Colorado
Great team, great experience!
Great staff. The whole experience was excellent.
Greg and the service team are pleasant, professional and dedicated, committed to total customer satisfaction.
STAY AWAY FROM THIS PLACE! I would’ve never bought from this dealer if I knew what I was in for. My experience has been nothing but a hassle. A car I’ve been looking for finally popped up here at a decent price, so I went in to buy it only to be sat in an office for awhile. A manager comes to me telling me they “priced the car wrong” and tells me the price isn’t actually 21k, it’s 32k and that it was allegedly a “computer glitch.” I don’t understand how a price difference ... Read More DealerRater - Mar 8, 2025
Excellent customer service, sales, and finance department. Bent over backwards to help with a crazy trade-in & purchase situation to get a young solder the truck he wanted to begin building his credit. 10/10 would recommend to EVERYONE.
Had a wonderful experience, our salesman Austin was very responsive and extremely knowledgeable
The team at Chevy Castle Rock are amazing! No pressure at all and extremely helpful. I was in the market for my first electric vehicle and they made it such a great experience for me. Thank you!
My experience purchasing a new Silverado at Castle Rock Chevrolet GMC was the best auto buying experience I have had to date. From my online inquiry through to the purchase, everything was efficient, straight forward, and customer focused. My sales rep Hunter answered all my questions, brought in the sales manager when necessary, and took me through the process with care. Zach the sales manager worked with me to get my supplier discount, and Ryan the finance manager was extremely thorough, in calibrating the sales price, accessories, and warranties, to exactly my needs and target price. I didn't feel ... Read More Google - Mar 3, 2025
Randi was great, polite professional and kept me aware of the status without having to ask
I had a heck of a day at your location. First I spilled coffee on myself in the waiting room and a lady there I didn't catch her name immediately came over and help me clean it up, your maintenance person helped as well and in needed to use the restroom but the person occupying it was taking forever so he was kind enough to mark the women's bathroom out of service to allow me to use it and your mechanic found ... Read More Google - Feb 27, 2025
Staff was knowable friendly and efficient great to work with. Very pleased with the purchase
Took my truck into service here for the first time. Randi was an awesome service advisor. Timing was perfect and she was very helpful.
They were great, start to finish. My salesman, Ceasor was most helpful and accommodating ..will use again
Done as promised.
Friendly salesmen and quick sells! Would have been in and out in less than 2 hours if I didn't have it detailed.
Ed and Greg were awesome! They got our Yukon back to us ahead of the anticipated deadline and kept us informed throughout the repair process.
It was a very comfortable and welcome atmosphere. This was my first time buying a car and things were explained very well.
5 Stars! Exceptional Experience at Castle Rock Chevrolet GMC
I recently had the pleasure of purchasing a truck from Castle Rock Chevrolet GMC, and I couldn’t be more impressed with the entire experience! From the moment I walked through the door, the professionalism and dedication to customer satisfaction were evident.
The team at Castle Rock went above and beyond to ensure that my purchase was not only smooth and seamless but also affordable. The management team took the time to listen to my needs, answered all my questions with patience, and worked with me to find the best financing options. ... Read More DealerRater - Jan 15, 2025
Helpful and accommodating service advisors. Good technicians. Repairs and maintenance gets done right and on time. No complaints here.
We love how we have been treated by this dealership and its staff so much that we’ve bought 6 cars through them. Thank you and keep up the good work.
Everybody i met at the Chevrolet Dealership were very professional and attractive to what I asked of them.
Ed and the service department did a phenomenal job diagnosing and repairing my GMC Sierra while on a multi state drive from Kentucky to Colorado and return. Service was professional, friendly, thorough, and timely. Ed kept me well informed during the process.’ I told my daughter, who recently moved to Monument, that this is where she need to go for service on her GM vehicle and future replacement. If I move to Colorado, this is where I will go.
Austin and ryan were amazing, efficient, made the car buying process effortless and were transparent on the margin so we could create a fair trade. I’d recommend anyone that comes to the branch to ask for Austin as their representative.
The reservation process easy and communication from Randi my service representative was responsive and timely.
Very best experience of buying a vehicle. Everyone was professional, kind, personal. These are the people I would call friends.